> For the complete documentation index, see [llms.txt](https://docs.rtkdata.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rtkdata.com/integration-hub/lidar-scanners-and-mobile-mapping/xgrids-lixel-k1-k2-l2-pro.md).

# XGRIDS Lixel K1, K2 & L2 Pro RTK Setup: LixelGO NTRIP

Connect XGRIDS Lixel K1, K2 and L2 Pro to RTKdata in LixelGO: Custom NTRIP, AUTO mountpoint, mobile data in Quick Connect and datum settings in LixelStudio.

This page covers the XGRIDS Lixel RTK setup with RTKdata NTRIP corrections for three handheld SLAM scanners: the **Lixel K1** (LixelKity K1), the **Lixel K2** and the **Lixel L2 Pro**. The K2 has the RTK module built in, the K1 uses the K1 RTK module on an RTK bracket, and the L2 Pro takes either the **Standard RTK** or the **Survey RTK** module. All three are set up in the **LixelGO** app on iOS or Android, and the scans are georeferenced in **LixelStudio** on Windows.

For RTKdata you create one NTRIP profile in LixelGO with **Type** set to **Custom**. The scanners have no cellular modem, so the corrections come through your phone's mobile data or a Wi-Fi network with internet access. The Lixel L3 has a separate guide: [XGRIDS Lixel L3](/integration-hub/lidar-scanners-and-mobile-mapping/xgrids-lixel-l3.md).

Enter these values in LixelGO under **RTK Settings** > **Account Settings**. Select the tab for your region and use the server closest to your work area. All three servers share the same base station network; the difference is routing latency. See [NTRIP Server Settings](/get-started/network.md).

{% tabs %}
{% tab title="North America" %}

* **Host (domain):** `rtk.rtkdata.com` in **Host** (preferred)
* **Host (IP fallback):** `13.56.117.10` in **Host**, if LixelGO rejects the host name or the host name does not connect
* **Port:** `2101` in **Port**
* **Username / Password:** From *RTK Credentials* in your [account dashboard](https://rtkdata.com/my-account/rtk-credentials/) in **Username** and **Password**, not your website login
* **Mountpoint (ALL CAPS):** `AUTO` (recommended) in **Mountpoint**, or `AUTO_WGS84`, `AUTO_ITRF2020`, `AUTO_ITRF2014`
  {% endtab %}

{% tab title="Europe" %}

* **Host (domain):** `eu.rtkdata.com` in **Host** (preferred)
* **Host (IP fallback):** `3.73.41.96` in **Host**, if LixelGO rejects the host name or the host name does not connect
* **Port:** `2101` in **Port**
* **Username / Password:** From *RTK Credentials* in your [account dashboard](https://rtkdata.com/my-account/rtk-credentials/) in **Username** and **Password**, not your website login
* **Mountpoint (ALL CAPS):** `AUTO` (recommended) in **Mountpoint**, or `AUTO_WGS84`, `AUTO_ITRF2020`, `AUTO_ITRF2014`
  {% endtab %}

{% tab title="Australia" %}

* **Host (domain):** `aus.rtkdata.com` in **Host** (preferred)
* **Host (IP fallback):** `54.206.56.130` in **Host**, if LixelGO rejects the host name or the host name does not connect
* **Port:** `2101` in **Port**
* **Username / Password:** From *RTK Credentials* in your [account dashboard](https://rtkdata.com/my-account/rtk-credentials/) in **Username** and **Password**, not your website login
* **Mountpoint (ALL CAPS):** `AUTO` (recommended) in **Mountpoint**, or `AUTO_WGS84`, `AUTO_ITRF2020`, `AUTO_ITRF2014`
  {% endtab %}
  {% endtabs %}

All LixelGO values at a glance:

| Field                    | Value                                                                                                                                                    |
| ------------------------ | -------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Type**                 | `Custom`                                                                                                                                                 |
| **Ellipsoid**            | `WGS84` (in China: `CGCS2000`)                                                                                                                           |
| **Host**, North America  | `rtk.rtkdata.com`, IP fallback `13.56.117.10`                                                                                                            |
| **Host**, Europe         | `eu.rtkdata.com`, IP fallback `3.73.41.96`                                                                                                               |
| **Host**, Australia      | `aus.rtkdata.com`, IP fallback `54.206.56.130`                                                                                                           |
| **Port**                 | `2101`                                                                                                                                                   |
| **Username**             | From *RTK Credentials* in your [account dashboard](https://rtkdata.com/my-account/rtk-credentials/). It starts with `rtk` and is not your website login. |
| **Password**             | From *RTK Credentials*, not your website password                                                                                                        |
| **No password required** | Leave unticked                                                                                                                                           |
| **Mountpoint**           | `AUTO` in capital letters. Alternatives: `AUTO_ITRF2020`, `AUTO_ITRF2014`, `AUTO_WGS84`                                                                  |

**Host** is a text field and takes the host name, so enter the host name first. Use the IP fallback of the same region if LixelGO rejects the host name, for example with **Invalid host or port** or **Invalid IP service address**, or if **NTRIP** stays red and the mountpoint list does not load with the host name. LixelGO has no GGA switch: give the scanner a position outdoors before you connect, as described in the steps below.

## What do you need before connecting a Lixel K1, K2 or L2 Pro?

To connect a Lixel K1, K2 or L2 Pro to RTKdata you need the scanner with its RTK hardware, a current LixelGO app on a phone with internet access, scanner firmware that supports RTK in your connection mode, active RTKdata NTRIP credentials and RTKdata coverage at your site.

* **Scanner with RTK hardware.** Lixel K2: nothing to mount, RTK is built in. Lixel K1: the RTK module on the RTK bracket, mounted on the scanner (the tilted bracket needs firmware 1.2.3 or later). Lixel L2 Pro: the **Standard RTK** or **Survey RTK** module with its bracket.
* **LixelGO** from the App Store (iOS) or Google Play (Android, publisher XGRIDS LIMITED), version 2.1.2 in September 2026. The K2 needs LixelGO 2.0.1 or later. Do not install the Android APK from the XGRIDS download page: in September 2026 it was still LixelGO 1.2.5.
* **Phone** with Android 12 or later, or an iPhone 12 or later. XGRIDS does not support phones with 4 GB of RAM or less and recommends at least 8 GB for the K2.
* **Internet on the phone.** Mobile data for the default Quick Connect Mode, see the next section.
* **RTKdata account** with active RTK credentials (username starts with `rtk`).
* **Coverage at your site.** Check the [RTKdata coverage map](/get-started/coverage-map.md) before the job.
* **LixelStudio 4.x** on a Windows 10 or 11 PC with an NVIDIA RTX 20 series or newer graphics card, for georeferencing.

{% hint style="info" %}
Don't have an RTKdata.com account yet? 👉 [Start 30-day Free Trial](https://rtkdata.com/try-rtk-corrections-free-for-30-days/) or [View Pricing](https://rtkdata.com/pricing/)
{% endhint %}

### App and firmware versions

RTK in **Quick Connect Mode** needs scanner firmware 3.1.1 or later. XGRIDS states "Firmware 3.1.1+: RTK and activation supported", so update to 3.1.1 or later first or use **Hotspot Mode**. Update through **Settings** > **Firmware Upgrade** in LixelGO, one step at a time: XGRIDS does not support skipping versions.

| Scanner      | Firmware in September 2026 | Notes                                                            |
| ------------ | -------------------------- | ---------------------------------------------------------------- |
| Lixel K1     | 3.2.1                      | Update path: below 1.2.4 → 1.2.4 → 2.4.1 → 3.0.2 → 3.1.1 → 3.2.1 |
| Lixel K2     | 3.3.2                      | Needs LixelGO 2.0.1 or later                                     |
| Lixel L2 Pro | 3.2.1                      | Update path: below 2.4.1 → 2.4.1 → 3.0.2 → 3.1.1 → 3.2.1         |

The labels on this page come from the English LixelGO interface. LixelGO switches its language automatically, so on a phone set to another language the labels differ.

Current app version when this page was written: LixelGO 2.1.2 (September 2026).

## Where does the Lixel get internet for RTK corrections?

A Lixel K1, K2 or L2 Pro gets its RTKdata corrections through your phone or through a Wi-Fi network with internet access, because the scanners have no cellular modem. For the L2 Pro, XGRIDS states that the scanner "does not have a built-in 4G module".

| Connection mode in LixelGO                           | How the scanner reaches the internet                                                                       | Use it when                                                                                    |
| ---------------------------------------------------- | ---------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------- |
| **Quick Connect Mode** (default since LixelGO 1.3.0) | The phone joins the scanner's Wi-Fi, and LixelGO carries the NTRIP connection over the phone's mobile data | Your phone has a SIM with mobile data                                                          |
| **Hotspot Mode**                                     | The scanner joins your phone's hotspot                                                                     | RTK in **Quick Connect Mode** is not available, for example on firmware below 3.1.1            |
| **Bridge Mode**                                      | Scanner and phone share a Wi-Fi network that has internet access                                           | Your phone or tablet has no mobile data, but a site Wi-Fi or router with internet is available |

{% hint style="warning" %}
**Quick Connect Mode, the default since LixelGO 1.3.0, needs the phone's mobile data.** Turn mobile data on before you connect. A Wi-Fi-only tablet, a phone without a SIM or a phone with mobile data switched off gets no corrections in this mode. Use **Bridge Mode** with a Wi-Fi network that has internet access instead, or **Hotspot Mode** if the phone has mobile data but Quick Connect Mode is not available.
{% endhint %}

### Hotspot Mode

In LixelGO tap **+** (**Add New Device**), connect to the scanner over Bluetooth, enter the name and password of your phone's hotspot, tap **Configure**, then **Finish** (some app versions show **Done**). On iOS the K2 documentation calls this mode **Direct Connect Mode**.

XGRIDS' checklist for a hotspot that the scanner accepts:

* Location, Hotspot and Bluetooth are on at the phone.
* **Hide Network** is off in the hotspot settings.
* No VPN is active.
* The hotspot password uses only letters and numbers.
* If the connection still fails, switch the hotspot to the 5 GHz band.
* iPhone: the iPhone name, which becomes the hotspot name, uses only English letters without spaces or special characters. Turn on **Allow Others to Join**, set compatibility to maximum, and stay on the **Personal Hotspot** page until **Data Connection Successful!** appears.

### Bridge Mode

Tap **+**, select **Bridge Mode**, connect to the scanner over Bluetooth, then enter the name and password of the Wi-Fi network, not of a phone hotspot. The network must have internet access, otherwise NTRIP cannot connect.

{% hint style="warning" %}
The field **IP** in **Step 3: Confirm device and phone share the same network** is the scanner's local IP address. LixelGO fills it in itself. It is not the caster address: RTKdata only goes into **RTK Settings** > **Host**.
{% endhint %}

### Keep the corrections running on the phone

* In **Quick Connect Mode**, keep LixelGO open while you scan. XGRIDS notes that the scanner loses the fixed solution when the app is closed.
* On Android, LixelGO asks for background permissions. Enable **Allow background activity** for the battery, allow background data under **Data Usage**, and turn battery optimisation off for LixelGO. Otherwise Android can stop the correction stream when the screen is off.

## How does the XGRIDS Lixel RTK setup work in LixelGO RTK Settings?

In LixelGO you open **RTK Settings** from the satellite tile on the device page or from **Settings** > **RTK Settings**, set **GNSS Mode** to **RTK** under **Advanced Settings**, and enter the RTKdata values under **Account Settings** with **Type** set to **Custom**: **Host** `rtk.rtkdata.com` (North America), `eu.rtkdata.com` (Europe) or `aus.rtkdata.com` (Australia), **Port** `2101`, **Mountpoint** `AUTO`, and the username and password from *RTK Credentials* in your RTKdata dashboard.

{% stepper %}
{% step %}

### Connect the scanner and open RTK Settings

1. Hold the power button for about 4 seconds until the LED turns green.
2. Connect LixelGO to the scanner in the mode you chose above.
3. On the device page, tap the satellite tile. It shows the satellite count and the status, **0** and **None** at first. You can also open **Settings** > **RTK Settings**.
4. **RTK Settings** has two tabs: **Account Settings** and **Advanced Settings**.

Older app versions name the path **Setting** > **RTK**. If you see that, update LixelGO first.
{% endstep %}

{% step %}

### Set GNSS Mode in Advanced Settings

{% tabs %}
{% tab title="Lixel K1" %}
Check that **GNSS Mode** is **RTK**. Leave everything else in **Advanced Settings** at the defaults: the XGRIDS K1 FAQ says no changes are needed there ("Keep the default disabled state"). Older app versions show **RTK Type** with **XGRIDS RTK** and **Other Brand**: keep **XGRIDS RTK**.
{% endtab %}

{% tab title="Lixel K2" %}
Set **GNSS Mode** to **RTK**. Leave **Satellite System** on **Select all**.
{% endtab %}

{% tab title="Lixel L2 Pro" %}

1. Set **GNSS Mode** to **RTK**.
2. Set **RTK Type** to the module that is mounted and confirm with **Set**: **Standard RTK** for the Standard RTK module (small antenna), **Survey RTK** for the Survey Grade RTK module.
3. If your LixelGO version also shows **Enable Status** and a mount type for the Survey Grade module, the XGRIDS FAQ asks you to set **Enable Status** to **On** and the mount type to **Max RTK**, and to set **Enable Status** back to **Close** when you change to the Standard RTK module (small antenna). LixelGO keeps this setting for the next use.

On a DJI M300 or M350 the L2 Pro uses **GNSS Mode** **DJI** with **RTK Type** **Aerial RTK**. RTK then comes from the drone, not from the LixelGO NTRIP profile on this page. For the drone's own RTKdata connection, see [DJI Matrice 300 / 350 / M30T](/integration-hub/drones-and-uavs/dji-matrice-300-350-m30t.md).
{% endtab %}
{% endtabs %}

{% hint style="warning" %}
Restart the scanner after every change of **GNSS Mode**. LixelGO shows **RTK mode: Changes apply after restart**. In **PPK** or **DJI** mode LixelGO does not log in to NTRIP.
{% endhint %}
{% endstep %}

{% step %}

### Enter your RTKdata account in Account Settings

1. **Type:** **Custom**. **Qianxun SI** and **China Mobile** are services for mainland China.
2. **Ellipsoid:** **WGS84**, in China **CGCS2000**. Do not choose **OTHER**. The ellipsoid section below explains why.
3. **Host:** the host name for your region, `rtk.rtkdata.com` (North America), `eu.rtkdata.com` (Europe) or `aus.rtkdata.com` (Australia), without `http://` and without a port. Use the IP fallback from the region tabs at the top of this page if LixelGO rejects the host name, or if **NTRIP** stays red and the mountpoint list does not load with the host name.
4. **Port:** `2101`. Keep this port: LixelGO 1.2.5 for Android switches to an encrypted (TLS) connection on port 2102.
5. **Username** and **Password:** from *RTK Credentials* in your [account dashboard](https://rtkdata.com/my-account/rtk-credentials/). Tap the eye icon to show the password and check it.
6. **No password required:** leave unticked.
7. **Mountpoint:** type `AUTO` in capital letters, or tap the button next to the field and pick **AUTO** from the list. The list can show more entries than `AUTO`, `AUTO_ITRF2020`, `AUTO_ITRF2014` and `AUTO_WGS84`: pick `AUTO` unless your project needs one of the global frames.

{% hint style="info" %}
**AUTO needs your scanner's position.** The caster picks the nearest base station from the position your scanner reports (NMEA GGA). Without a position the login succeeds, but no corrections arrive. See [NTRIP & GGA Essentials](/integration-hub/ntrip-clients-and-field-software/ntrip-and-gga-essentials.md). LixelGO has no GGA switch. Give the scanner a position before you connect: go outdoors and wait until the satellite tile shows satellites and **Single**.
{% endhint %}

{% hint style="info" %}
Type the username and password instead of pasting them, and check that no field starts or ends with a space. One set of credentials allows one connection at a time, so every scanner or other device that is connected at the same time needs its own data stream. See [Account & Credentials](/get-started/account-and-credentials.md#using-one-subscription-with-several-devices).
{% endhint %}
{% endstep %}

{% step %}

### Save the profile

1. Tap the disk icon at the top right. The **Save Configuration** dialog asks **Save ntrip info to configuration?**
2. Pick a slot, for example **Configuration 1**, and tap **Save**.
3. Rename the profile with the pencil icon, for example to "RTKdata Europe".

Saved profiles appear in the drop-down at the top of the page, and LixelGO keeps up to five. After the first setup the scanner logs in with the saved profile automatically. If it logged in before the scanner had a position, for example indoors, tap **Disconnect**, then tap **Connect** outdoors once the satellite tile shows **Single**.
{% endstep %}

{% step %}

### Connect and wait for Fixed

1. Outdoors under open sky, wait until the satellite tile shows satellites and **Single**.
2. Tap **Connect**.
3. The indicators **RTK** and **NTRIP** turn green, and the status moves from **Single** to **Float** (**Floating** in some app versions) to **Fixed**.

**Connect** starts an NTRIP session and **Disconnect** ends it.
{% endstep %}
{% endstepper %}

## How do you know the scanner has a usable RTK fix?

A Lixel K1, K2 or L2 Pro has a usable RTK fix from RTKdata when LixelGO shows the **RTK** and **NTRIP** indicators green, the status reads **Fixed**, and the satellite tile counts more than 10 satellites.

* **RTK** green means the RTK module is detected. **NTRIP** green means the NTRIP connection is up.
* Green on both is not the same as usable. Check **Fixed** and the satellite count every time before you start. LixelStudio later filters RTK points by satellite count (preset to 10), HDOP and tilt angle.
* **Lixel K2:** XGRIDS documents the device light for device states, such as "Steady green: Standby mode" and "Slow green flash: Scanning mode". Do not use a light as the fix indicator on the K2: only **Fixed** in LixelGO counts.
* **Lixel K1 and L2 Pro:** the LED on the RTK module shows red (not connected), blue (connected, no fix) or green (fixed). The LixelGO status stays the reference.

### Scanning with RTK

* Tap **GO** on the device page. **Ready to scan** shows **Project Name**, **Mount type** (**Handheld**) and **GNSS Mode** (**RTK**). Start recording only when LixelGO shows **Fixed**, not **None**, **Single** or **Float**.
* Once fixed, walk at least 10 m in the fix before you head into the main route.
* Keep sections without a fix short: under 50 m on the K1 and K2, under 100 m on the L2 Pro.
* Collect more than 100 valid RTK points. With fewer than 20 the transformation in LixelStudio fails, and between 20 and 100 the accuracy drops.
* Tilt: at most 15° for the K2 in RTK mode. The XGRIDS precautions page gives 10°, so hold the K2 as upright as possible. At most 20° for the K1 and L2 Pro.
* Do not switch the NTRIP account during a scan. LixelGO warns **Switching NTRIP accounts during scan affects accuracy.**
* After the job, tap **Disconnect** in **RTK Settings**.

{% hint style="info" %}
XGRIDS does not support a "1+1" base-and-rover setup with your own base station over radio. Corrections reach the scanner over NTRIP, or you record with **GNSS Mode** **PPK** and post-process.
{% endhint %}

## Which ellipsoid and target CRS should you use with AUTO?

With the RTKdata AUTO mountpoint you set **Ellipsoid** to **WGS84** in LixelGO, and in LixelStudio you keep **Source CRS** on WGS84 and select the projected system of your regional datum by EPSG code as **Target CRS**, without a WGS84-to-national datum transformation.

{% hint style="info" %}
**Use AUTO, keep Ellipsoid WGS84, do not apply a WGS84-to-national transformation, check one control point.**
{% endhint %}

`AUTO` delivers the corrections in the regional datum for your position, for example NAD83(2011) in the USA, NAD83(CSRS)v7 in Canada, ETRS89 (realization ETRF2000) in Europe and GDA2020 in Australia. For regions without a listed regional datum, `AUTO` falls back to WGS84(G2139) at the mid-year epoch. The full list per country is in [Coordinate Systems & Datums](/get-started/coordinate-systems-and-datums.md). In LixelGO, **WGS84** is the name of the ellipsoid setting: the coordinates still arrive in your regional datum. ETRS89, NAD83 and GDA2020 use the GRS80 ellipsoid, which is nearly identical to WGS84.

* **WGS84** in LixelGO enables the real-time output in absolute coordinates and, on the L2 Pro, **Measure Point**. Do not use **OTHER**.
* After changing **Ellipsoid**, wait about five minutes before you scan. XGRIDS: "Changing the RTK coordinate system takes about 5 minutes to apply".
* In China `AUTO` delivers CGCS2000, so select **CGCS2000** there.
* The real-time output of the scanner uses "WGS84: UTM 3-degree zone", not a standard 6-degree UTM zone. For GIS and CAD, use the LixelStudio output in your EPSG system.
* Use `AUTO_WGS84` (WGS84(G2139) at the mid-year epoch) only when the deliverable must be in a global frame, for example to combine it with data in WGS84. `AUTO_ITRF2020` and `AUTO_ITRF2014` deliver ITRF at the current epoch. With these global mountpoints the zero-parameter file below no longer applies, and reaching a national system needs a real datum transformation. Keep one mountpoint per project and per Map Fusion.

The datum and target system choices that apply to every SLAM scanner are collected in [Georeference SLAM Point Clouds with RTK](/integration-hub/lidar-scanners-and-mobile-mapping/georeferencing-slam-point-clouds-with-rtk.md).

### Georeference the scan in LixelStudio

Steps for LixelStudio 4.0.1.6:

1. Under **Project Processing**, leave **High-Precision Optimization** off. It is mutually exclusive with **Coordinate Transformation**.
2. Open **Coordinate Transformation** and tick **GNSS**, with the RTK module as the data source.
3. Open **Details** next to **Source CRS** and check that it shows WGS84, as in LixelGO, and not CGCS2000.
4. Under **Target CRS**, click **Select** and pick the projected system of your regional datum by EPSG code, for example 25832 (ETRS89 / UTM zone 32N) or 6346 (NAD83(2011) / UTM zone 17N).
5. If LixelStudio asks for seven parameters, load a text file that contains `0 0 0 0 0 0 1`. XGRIDS uses the same file in its RTK Setting Guide for WGS84 to JGD2011 and KGD2002. Do not enter official WGS84-to-national parameters: `AUTO` has already delivered the regional datum, and they would shift the data a second time.
6. Heights are ellipsoidal. For heights above sea level, set a fixed **Height anomaly** (**Elevation Anomaly** in the XGRIDS manual) for small sites or a custom coordinate system with a geoid. See [Understanding Heights](/get-started/understanding-heights.md).
7. Click **Start**, then check the result at one known control point. A consistent offset of 50 cm to 1 m points to a datum mismatch, not an accuracy problem, see [Coordinate Systems & Datums](/get-started/coordinate-systems-and-datums.md).
8. If the control point shows a consistent offset, open **Details** next to **Source CRS** again and check that it shows WGS84. If seven parameters were requested, check that they come from the `0 0 0 0 0 0 1` file and not from WGS84-to-national parameters. Process again, and if the offset stays, send the control point coordinates and the EPSG code of your **Target CRS** to <support@rtkdata.com>.

Set the target system before you click **Start**: the coordinate system is applied during processing, not at export.

* **Accuracy Check** expects a control point file with "Point Name, Easting, Northing, Ellipsoidal Height". Enter ellipsoidal heights, not heights above sea level, in the same coordinate system as the GNSS target.
* **Map Fusion** with RTK needs valid RTK data in every project, each project under 20 minutes, and data from the same device type.
* LixelStudio 4.x processes only data recorded with firmware 2.4.1 or later.

## Why does NTRIP stay red while the mountpoint list loads?

In LixelGO, **RTK** green with **NTRIP** red means the RTK module is detected but the NTRIP connection to RTKdata is not up. Check first whether the phone has internet on the NTRIP path, then the RTKdata credentials, then the mountpoint. The RTKdata mountpoint list loads without a login, so seeing `AUTO` in LixelGO proves neither your credentials nor a running correction stream.

The RTKdata sourcetable answers without a login (checked on 25 September 2026). XGRIDS' advice for **RTK** green and **NTRIP** red is: "Check whether the phone has internet access, or try switching to a different CORS account". Work through it in this order:

1. Tap **Disconnect**.
2. Check the internet path: mobile data on in **Quick Connect Mode**, internet on the hotspot in **Hotspot Mode**, internet on the Wi-Fi in **Bridge Mode**.
3. Retype **Username** and **Password** from *RTK Credentials*, without spaces and without automatic capitals.
4. Check that **Mountpoint** reads `AUTO` exactly, in capital letters.
5. If the mountpoint list does not load with the host name, enter the IP fallback of your region as **Host** (`13.56.117.10` North America, `3.73.41.96` Europe, `54.206.56.130` Australia), keep **Port** `2101` and **Mountpoint** `AUTO`, and restart LixelGO before you tap **Connect**.
6. Outdoors, wait for satellites and **Single**, then tap **Connect** again.
7. If another device uses the same credentials at the same time, disconnect it or add a data stream.

## Troubleshooting

| What you see                                                    | Likely cause                                                                                             | What to do                                                                                                                                                                                                                                                                                                   |
| --------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| **RTK** green, **NTRIP** red                                    | No internet on the NTRIP path, then wrong credentials, then wrong mountpoint                             | Follow the checklist in the previous section, in that order. If the mountpoint list does not load, use the IP fallback of your region.                                                                                                                                                                       |
| **RTK** red, **NTRIP** green                                    | RTK module not detected (Quick Connect Mode)                                                             | K1 and L2 Pro: power off, reseat the RTK module, restart. K2: power the scanner off and on and reconnect LixelGO. If **RTK** stays red, contact your XGRIDS dealer, because the module is built in.                                                                                                          |
| **RTK** and **NTRIP** both red                                  | RTK module not seated                                                                                    | K1 and L2 Pro: power off, reseat the module, restart. Then check the internet path.                                                                                                                                                                                                                          |
| Both green, but 0 satellites                                    | RTK hardware fault                                                                                       | Cross-test with another RTK module (K1, L2 Pro) before you conclude that the scanner is at fault.                                                                                                                                                                                                            |
| **NTRIP** green, status stays **Single** or **Float**           | No position from the scanner at the caster yet, then blocked sky, too few satellites or a tilted scanner | Check that the satellite tile shows satellites and **Single**, then tap **Disconnect** and **Connect**: `AUTO` needs the position to pick a base station. Then move to open sky, hold the scanner upright, and wait for more than 10 satellites.                                                             |
| **RTK password incorrect**                                      | Wrong username or password                                                                               | Retype both from *RTK Credentials*. The username starts with `rtk` and is not your website login.                                                                                                                                                                                                            |
| LixelGO says the RTK mode does not support NTRIP login          | **GNSS Mode** is **PPK** or **DJI**                                                                      | Set **GNSS Mode** to **RTK** and restart the scanner.                                                                                                                                                                                                                                                        |
| **Invalid host or port** or **Invalid IP service address**      | Host entry not accepted                                                                                  | Check the host name for typos, with no `http://` and no port in **Host**, and **Port** `2101`. If the message stays, enter the IP fallback of your region as **Host**: `13.56.117.10` (North America), `3.73.41.96` (Europe) or `54.206.56.130` (Australia). Keep **Port** `2101` and **Mountpoint** `AUTO`. |
| Fix is lost when the phone screen turns off                     | Android stops LixelGO in the background                                                                  | Allow background activity and background data, turn battery optimisation off, keep LixelGO open.                                                                                                                                                                                                             |
| Scanner does not join the phone hotspot                         | Hotspot settings                                                                                         | Apply the hotspot checklist above.                                                                                                                                                                                                                                                                           |
| **Bridge Mode** shows an IP like X.X.1.X                        | Scanner on the wrong subnet                                                                              | Restart the phone's hotspot or the phone, then try again.                                                                                                                                                                                                                                                    |
| Connection fails after a network change or a new **Host** entry | LixelGO for Android can keep the address it looked up for the host until the app restarts                | Tap **Disconnect** and **Connect**, or restart LixelGO.                                                                                                                                                                                                                                                      |
| Corrections drop when a second device connects                  | Two devices on one set of credentials                                                                    | One data stream allows one connection. See [Account & Credentials](/get-started/account-and-credentials.md#using-one-subscription-with-several-devices).                                                                                                                                                     |

For connection problems that are not specific to LixelGO, for example a login that succeeds without corrections, see [Fix NTRIP Connection Issues](/support/common-connection-issues.md).

## Frequently asked questions

### Does the XGRIDS Lixel K2 have built-in RTK?

Yes. XGRIDS lists "The RTK module is now built-in" among the K2's upgrades over the K1, so there is no module to mount. The K2 still needs an NTRIP correction service such as RTKdata and an internet connection through your phone or a Wi-Fi network.

### Can I use a third-party NTRIP service like RTKdata in LixelGO?

Yes. Choose **Type** **Custom** in **RTK Settings** > **Account Settings** and enter host, port, username, password and mountpoint. XGRIDS lists "standard-format custom RTK" as supported next to its preset services for mainland China, and RTKdata streams RTCM 3.2 with MSM messages, see [Correction format](/integration-hub/ntrip-clients-and-field-software/ntrip-and-gga-essentials.md#correction-format).

### Does LixelGO need mobile data on my phone for RTK?

In **Quick Connect Mode**, the default, yes: the phone sits in the scanner's Wi-Fi and LixelGO carries the RTKdata corrections over the phone's mobile data. **Hotspot Mode** also runs on the phone's mobile data. Without mobile data, use **Bridge Mode** with a Wi-Fi network that has internet access, because the scanners have no cellular modem of their own.

### Which Ellipsoid should I choose in LixelGO outside China?

Choose **WGS84**. It enables the real-time output in absolute coordinates, and with the RTKdata `AUTO` mountpoint the corrections still arrive in your regional datum. Do not choose **OTHER**, and wait about five minutes after a change.

### Why is my Lixel scan not georeferenced in LixelStudio?

The most common causes are **High-Precision Optimization** switched on (it excludes **Coordinate Transformation**), too few valid RTK points (fewer than 20 fails, more than 100 are needed for full accuracy), no **Target CRS** set before processing, and data from firmware older than 2.4.1 in LixelStudio 4.x. Start scans only at **Fixed** and walk at least 10 m in the fix.

## Related Guides

* [LiDAR Scanners & Mobile Mapping](/integration-hub/lidar-scanners-and-mobile-mapping.md): all scanner guides and the shared RTKdata connection settings
* [XGRIDS Lixel L3](/integration-hub/lidar-scanners-and-mobile-mapping/xgrids-lixel-l3.md): separate RTK setup guide for the Lixel L3
* [NTRIP Server Settings](/get-started/network.md): regional hosts, IP fallbacks, port 2101 and the AUTO mountpoints
* [NTRIP & GGA Essentials](/integration-hub/ntrip-clients-and-field-software/ntrip-and-gga-essentials.md): why `AUTO` needs your position and which correction format RTKdata streams
* [Coordinate Systems & Datums](/get-started/coordinate-systems-and-datums.md): which regional datum `AUTO` delivers in each country
* [Understanding Heights](/get-started/understanding-heights.md): ellipsoidal and orthometric heights, and when a geoid model is needed
* [Account & Credentials](/get-started/account-and-credentials.md): where to find your RTK credentials and how many devices can connect at once
* [Fix NTRIP Connection Issues](/support/common-connection-issues.md): what to check when the login works but no corrections arrive
* [Coverage Map](/get-started/coverage-map.md): check RTKdata coverage at your site before the job
* [Georeference SLAM Point Clouds with RTK](/integration-hub/lidar-scanners-and-mobile-mapping/georeferencing-slam-point-clouds-with-rtk.md): datum and target system choices for every SLAM scanner
* [DJI Matrice 300 / 350 / M30T](/integration-hub/drones-and-uavs/dji-matrice-300-350-m30t.md): the drone's own RTKdata setup when the L2 Pro flies on an M300 or M350

## Quick reference

1. LixelGO 2.1.2 from the App Store or Google Play, scanner firmware updated (K1 and L2 Pro 3.2.1, K2 3.3.2), mobile data on for **Quick Connect Mode**.
2. **Settings** > **RTK Settings** > **Advanced Settings**: **GNSS Mode** **RTK** (L2 Pro: **RTK Type** matching the module), then restart the scanner.
3. **Account Settings**: **Type** **Custom**, **Ellipsoid** **WGS84**, **Host** `rtk.rtkdata.com`, `eu.rtkdata.com` or `aus.rtkdata.com` (IP fallback `13.56.117.10`, `3.73.41.96` or `54.206.56.130`), **Port** `2101`, **Username** and **Password** from *RTK Credentials*, **Mountpoint** `AUTO`, then **Save Configuration**.
4. Outdoors, wait for **Single**, tap **Connect**, and scan only with **RTK** and **NTRIP** green and **Fixed**.
5. LixelStudio: **High-Precision Optimization** off, **Coordinate Transformation** > **GNSS**, **Source CRS** WGS84, **Target CRS** EPSG system of your regional datum, `0 0 0 0 0 0 1` if seven parameters are requested.


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