Reseller Dashboard: KPIs & Quick Actions
The Reseller Hub dashboard: active licenses, trials, renewals, overdue balances, your tier and the live map, with quick actions and a layout you can rearrange yourself.
The dashboard is your landing page after sign in. It answers three questions at a glance: what is running, what needs attention, and what is about to be billed.
The default cards
Active licenses
Licenses currently provisioned and running, with a trend line
Active trials
Trials running right now
Renewals
Renewals due, and how many have already completed this month
Expiring within 30 days
Licenses that need a renewal decision soon
Overdue
Bills past their due date, with the outstanding amount
Next collective invoice
New licenses, renewals and upgrades from this month that are not on a bill yet, before VAT
Conditions
Your current discount tier, your base price, and how many more active paid licenses take you to the next tier
Sessions (30d)
RTK sessions across every customer in the last 30 days
Avg fix rate (30d)
How much of that session time reached RTK FIX
Mission control
Live (Fixed), Live (Float) and Offline counts across your fleet right now
Cards with a coloured edge want attention: amber for something approaching, red for something already overdue.
Every card with an arrow icon drills through to the page behind the number, so Overdue lands you in Billing rather than in a generic list.
Quick actions
The action bar above the cards does the everyday jobs without a detour through a list page:
Add Customer - create a customer record
Add License - pick a customer (or create one on the spot), then provision a paid license or start a trial
Send Login Link - email a customer the magic link to their own customer portal view
Export - download all your Licenses (CSV) or Customers (CSV)
The slider icon next to the buttons lets you reorder or hide them.
Live map and session log
The Live Map & Session Log row carries a compact version of the Live Map: your customers' sessions, colour coded as Live (Fixed), Live (Float) or Offline, the Positions panel with the recorded path of whichever session you select, and the session log underneath.
It is the quickest answer to "is this customer actually using what they bought". Like every row, it can be collapsed with the arrow next to its title.
Rearranging the dashboard
The dashboard layout is yours to change. Use the pencil icon at the top right to enter edit mode, where you can:
drag cards into a different order
resize a card, or merge two into a wider one
collapse a whole row you do not need
add cards from the catalog, or remove ones you never look at
The catalog holds more than the default set, for example Outstanding balance, Credit exposure, Used vs unused, Shop API status, License growth, Recent activity and trend charts for your portfolio, API traffic and session volume.
Four built-in layouts are ready to use: Billing, Compact, Operational and Combined. You can save your own named layouts too, with a separate default for desktop and for phone. If you switch between layouts often, turn on Show a dropdown next to Edit layout in the layout menu to get a one-click switcher. Your layout is saved to your own login, not to the whole company.
Banners
A banner across the top of the dashboard means a bill is overdue and your account has moved onto the payment reminder ladder:
Payment reminder
7 days overdue
A reminder only, nothing is blocked yet
Credit hold: new provisioning is blocked
14 days overdue
No new licenses and no new trials until the bill is paid
Renewals blocked
30 days overdue
Renewals and auto renew stop as well
Service cut pending
60 days overdue
RTKdata reviews the account and may suspend running licenses. This is never automatic
Each banner names the bill and how many days it is overdue. Paying the outstanding bill clears it. See Billing.
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