NTRIP License Provisioning for Resellers
Provision NTRIP licenses in the RTKdata Reseller Hub: data streams, terms, trials, credentials, renewals, upgrades, auto renew and suspensions, plus what blocks new provisioning.
A license is one set of NTRIP credentials on the RTKdata caster, provisioned for one customer. This page covers creating one, delivering the credentials, and everything that happens to it afterwards.
Creating a license
There are two ways in, and both end with a license bound to a customer:
On a customer's detail page, use Add license.
On the Licenses page or the dashboard, use Add License, pick the customer (or create a new one inline), then choose Paid license or Start trial.
Data streams
How many devices may be connected at the same time. One stream means one concurrent connection
Term
Monthly (1 to 11 months) or Annual (1 to 5 whole years). The default is one year
Price
Calculated from the current price list after your tier discount, before you confirm
Confirm with Create license. The credentials are provisioned on the caster and the license appears immediately, both on the customer record and in the Licenses list. The license is named after its NTRIP username.
If the caster does not answer in time, the license shows Provisioning with a Retry provisioning action. Retrying never creates a second license.
Data streams, not devices. The same credentials can be entered into as many receivers as you like. What the stream count limits is how many of them may be connected at once. Two devices sharing one stream will disconnect each other every few seconds, which looks like an unstable network rather than a licensing problem. The same rule is explained for end users in Account & NTRIP Credentials.
Trials
Start trial begins a free trial with one data stream. Pick the Trial length: 7, 14 or 30 days (30 by default). A trial behaves like a license in the field, so the customer can test with their real hardware. Each customer can have one trial, ever.
Convert turns a trial into a paid license with the same credentials. The paid term starts on the day you convert, and it is charged in full on that month's bill.
If a customer needs longer, use Extension Request on the trial, with the new expiry date you need and a reason. The request goes to RTKdata for approval, and its status shows on the trial as Requested, Approved or Rejected.
Expired trials stay visible in the customer's Trials table.
The licenses list
Three tiles sit at the top: Active Licenses, Expiring Soon and Overdue. The chips above the table are quick filters, each with its own count:
All
Every license
Active
Paid licenses that are running
Trials
Running trials, including ones still being provisioned
Expiring soon
Renews within the next 30 days
Expired
Term ran out
Suspended
Stopped, by you or through the payment reminder ladder
Renewed
Renewed at least once this calendar year
Pending
Paid licenses whose provisioning is still in progress
The table shows the license, its mountpoints, the caster, the customer, the plan, the data streams, when it started, its expiry (with a countdown for trials), when it was last used, whether auto renew is on, and its status. Search covers customer, license and mountpoint, and Expiry, Caster and Auto renew narrow it further. Export downloads all your Licenses (CSV) or Customers (CSV).
The caster column
New licenses show RTKdata Caster. Licenses taken over from the previous RTKdata reseller portal show Legacy Caster until they first connect to the RTKdata caster, then switch over by themselves. For your customer nothing changes: the same username and password work, and the host is always the RTKdata caster.
A migrated license that arrived without a customer sits on a placeholder customer and shows Assign customer. Use it to move the license to the customer it belongs to (this can be done once). Tick Also migrate to the new caster to email that customer the new connection details, see Caster migration email.
The license detail page
The left card holds the commercial facts: customer, plan, mountpoints, caster, data streams, List price, start date, renewal date and the Auto renew switch. The list price is the price list value the license was sold at; your tier discount is applied on each bill (see Billing). The right card holds the operational facts: Connected now, Last seen, Auth failures (30d), GGA received (30d) and Parallel connections.
Report an issue on the usage card takes you straight into Diagnostics with this license preselected.
Below both, the Session Log lists this license's recorded RTK sessions with the start time, the mountpoint used, the fix rate, the duration, the outcome and the caster. View on live map plots them on the Live Map.
Connection details
Open Show credentials on the license to reveal everything the customer needs to enter in their NTRIP client.
Host
The caster address and port the receiver connects to, caster.rtkdata.com:2101
Mountpoint
The correction stream. Choose from the dropdown: SMART picks the national datum from the rover's position, SMART_ITRF2020, SMART_ITRF2014 and SMART_WGS84 force a fixed reference frame
Username
The sign in name for the caster
Password
The password for the caster
Each field has its own Copy button, and Copy all takes the whole set at once. What do these mean? explains the values in plain words, RTK Coordinate System explains the mountpoint choice, and the Quick Start walks an end user through entering them.
Delivering the credentials
Send Creds emails the connection details to the customer's address. It is unavailable for a customer without an email.
Send login link on the customer record emails a magic link to their own portal view, where they can read the credentials themselves at any time.
See The emails your customers receive for exactly what arrives in their inbox.
Or copy the values and pass them on your own way, which is the route for customers without an email address.
Credentials are not rotated. A license is permanently bound to its customer, and credentials are never reassigned to a different one. If you need credentials for another customer, provision a new license for that customer.
The license lifecycle
Renew
Extend the term. You can change the data streams and the term while renewing; fewer streams take effect from the next cycle
Upgrade
Add data streams or move to a longer term. No downgrade. See below
Suspend
Stop the credentials working without deleting the license. Auto renew is switched off at the same time
Reactivate
Bring a suspended license back. Auto renew comes back on if it was on before and the renewal date has not passed
Auto renew
With the switch on, the license renews itself when its term ends. It cannot be switched on for a suspended license (reactivate it first) or an expired one (renew it manually first)
Request more streams
On a trial, ask RTKdata for more than one data stream
How an upgrade is charged
More data streams are charged pro-rata for the time the license is already paid for.
A longer term starts when the current paid time ends and is charged in full.
On the day a license starts, an upgrade reprices the first term from the start, as if the license had been created that way, not pro-rata.
Upgrade is hidden while a license is overdue. Renew it first.
Whenever a monthly term is selected, the dialogs show how much switching to annual would save.
When provisioning is blocked
New licenses and new trials are refused in two situations:
A bill is 14 or more days overdue (credit hold, shown as a dashboard banner). From 30 days, renewals and auto renew stop too
Paying the outstanding bill
The customer is archived
Unarchiving the customer
See Billing for the full reminder ladder.
Next
Billing - how these licenses turn into one monthly bill
Usage & Live Map - watching them work
Troubleshooting - when a rover will not connect
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